Privacy Policy

Welcome to MyMoneyMedic! We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and protect your information.

MyMoneyMedic (“we,” “our,” “us”) Pty Ltd, located in New South Wales, Australia.

Personal Information

When you use our app, we may collect the following personal information:

• Contact Information: Such as your name, email address, and phone number.
• Account Information: Information related to your account, including your username and password.
• Usage Information: Information about how you use the app, including the features you use and the time spent on the app.

Non-Personal Information

We may also collect non-personal information, which does not identify you as an individual. This may include:

• Device Information: Information about the device you use to access the app, such as device type, operating system, and browser type.
• Log Data: Information such as your IP address, app usage data, and other diagnostic data.

We use your information for the following purposes:

• To Provide and Improve Our Services: To operate and maintain the app, and to improve our services and user experience.
• To Communicate With You: To send you updates, notifications, and other information related to your use of the app.
• To Ensure Security: To protect our users and the integrity of our app by preventing fraud and ensuring security.

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

• With Your Consent: We may share your information with third parties if you have given us your explicit consent.
• With Service Providers: We may share your information with third-party service providers who assist us in operating the app and providing our services, subject to confidentiality agreements.
• Legal Requirements: We may disclose your information if required by law or in response to legal requests.

We take the security of your personal information seriously and implement appropriate measures to protect it from unauthorised access, loss, or misuse. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure.

You have the following rights regarding your personal information:

• Access: You can request access to the personal information we hold about you.
• Correction: You can request that we correct any inaccuracies in your personal information.
• Deletion: You can request that we delete your personal information, subject to certain legal exceptions.

To exercise these rights, please contact us at support@mymoneymedic.ai

We respect your privacy and provide a straightforward way to delete your account and all associated data through our app. Follow these steps to permanently delete your account:

Steps to Delete Your Account

• Navigate to Your Profile: Open the app and tap on the Profile tab located in the bottom navigation bar.
• Access Settings: On the Profile screen, tap the Settings option to access your account preferences.
• Delete Your Account: In the Settings menu, you’ll find the Delete Account button. Tap it to initiate the deletion process.
• Confirm Account Deletion: After confirming, your account and all collected information will be permanently deleted from our system.

Need Assistance?

If you encounter any issues or have questions about deleting your account or other personal information, our support team is here to help. Please reach out to us at: info@mymoneymedic.ai

We’ll ensure your concerns are addressed promptly and effectively.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our app. You are advised to review this Privacy Policy periodically for any changes.