Meet Alex & Ellie
Start with the question you’ve been putting off.
Alex is your AI money and wellbeing coach inside MyMoneyMedic. Talk money through with Alex when the worry hits, when the bills land, when something doesn’t add up or when you simply want to know what to do next.
You don’t need the right words. You don’t need to know exactly what’s wrong. You don’t need to have everything figured out before you begin.
No appointment. No lecture. No judgment.
The goal involves making the next decision easier.
You don’t need to be “good with money” to get better with it.
Money can feel strangely personal. You can look completely fine from the outside and still lie awake wondering how you’re going to make everything work.
You might feel embarrassed that you don’t understand something. You might have avoided looking for months. Or you might simply want to make smarter decisions and get more from the money you already have.
Start wherever you are. Alex meets you there.
Talk about what’s actually on your mind.
You don’t need to choose from a list of financial problems before you start. Just ask.
“Why do I never have anything left at the end of the month?”
“Can I actually afford this?”
“I’m worried about my credit card.”
“The business looks OK, but I’m personally broke.”
“How do we stop fighting about money?”
“I want to save, but I don’t know where to start.”
“I just need to get through this week.”
Alex helps you slow the problem down, understand what’s happening and work out what deserves your attention first.
PulseCheck
See where you stand.
Sometimes you need more than a conversation. Alex can take you through a PulseCheck across your financial wellbeing and the wider parts of life money can affect.
- My Money
Understand what’s happening with your finances and where pressure may sit. - My Mind
Notice how money affects worry, confidence, focus and the decisions you make. - My Body
Recognise where financial pressure may show up in sleep, energy and everyday habits. - My Life
Look at how money connects with relationships, work, family, connection and the life you want to live.
Your money doesn’t sit outside your life. Alex helps you see the connections.
Turn the conversation into something useful.
Understanding the problem only gets you so far. Alex helps turn what you uncover into practical next steps. That might mean:
- Separating bills from everyday spending
- Working out what you can safely spend
- Setting a savings buffer
- Tackling one debt first
- Building a goal
- Planning for an upcoming expense
- Changing a habit that keeps catching you out
- Finding another form of support
No 40-page financial plan. Start with the next useful move.
Your score isn’t a grade.
After your PulseCheck, you can see a snapshot of where things sit right now. The score doesn’t tell you whether you’re good or bad with money. It gives you a starting point.
As you set goals, take action and check in with Alex, you can begin to see what changes.
Understand where you started. See where you’re moving.
Come back when life changes.
Money doesn’t stand still. Bills change. Work changes. Families change. Goals change. Sometimes life simply throws something at you. Alex stays there for the next conversation.
Check in. Talk something through. Review a goal. See what has changed. Set the next step.
Over time, Alex becomes less like something you “use” and more like a regular money check-in that helps you stay connected to where you’re going.
More clarity. More room for life.
The goal doesn’t involve thinking about money all day. Quite the opposite. When money feels clearer, you can give more attention to everything else.
The family dinner. The morning walk. The golf game. The run. The holiday. Your relationships. Your health. The things you actually want your money to support.
Money should help you live your life — not take it over.
Privacy
Private enough to tell the truth.
You may say things to Alex that you haven’t said to anyone else yet. That trust matters.
Your personal financial information stays away from an employer, club or other organisation that may provide your access. You stay in control of connected accounts and can withdraw Open Banking consent.
No one sells you a loan, card or investment product through Alex.
You can start with the conversation you feel ready to have.
Care Portal
When Alex isn’t enough, a real person can help.
Sometimes it helps to talk to someone. Alex can help you understand what’s going on, work through your options and decide what to do next.
And if you ever want another kind of support, the Care Portal can connect you with trusted partners across financial wellbeing, mental health, relationships and other specialist areas.
You don’t need to decide that now. You don’t need to explain yourself before you’re ready. It’s simply there if and when it becomes useful.
You can start with Alex. And take the next step when it feels right.
What Alex does — and what Alex doesn’t.
Alex can help you
- Talk through money questions
- Understand your current position
- Explore how money connects with your wider wellbeing
- Set goals
- Work through practical next steps
- Check in over time
- Track progress
- Find human support when you need more
Alex doesn’t
- Judge you
- Sell financial products
- Replace specialist human support
- Provide personal financial advice
MyMoneyMedic provides financial wellbeing education and support rather than personal financial advice.
Start where you are.
You don’t need to wait until things get bad. You don’t need a perfect budget. You don’t need to know what you’re doing. Bring the question that’s already sitting in your head. Alex will help you work out what comes next.