Care Portal

When life needs more than an app can hold.

Find trusted human support when money pressure starts affecting your mental health, relationships, housing, gambling, safety or everyday life. Choose what help feels right. Reach out when you’re ready.

Private · Your choice · Trusted support · No judgment

If you are in immediate danger, call 000

Financial support

Help with debt, bills, budgeting, hardship or decisions that feel difficult to manage alone.

National Debt Helpline

Free, independent financial counselling for debt, bills and hardship.

Anyone in Australia. Not a lender and nothing to buy.

1800 007 007

Website · Mon-Fri 9.30am-4.30pm

Moneysmart

Government guidance on budgeting, debt, insurance and financial decisions.

Anyone in Australia looking for impartial information.

Website · Online, any time

Mental health

Talk with someone when money pressure affects your mood, sleep, anxiety or ability to cope.

Lifeline

Crisis support and suicide prevention, by phone, text or online chat.

Anyone in Australia going through a hard time.

13 11 14

Website · 24 hours, every day

Beyond Blue

Counselling and information on anxiety, depression and low mood.

Anyone in Australia, including families and carers.

1300 22 4636

Website · 24 hours, every day

Gambling support

Specialist help when gambling starts affecting money, relationships or everyday life.

Gambling Help Online

Counselling and practical support for gambling harm.

People gambling, and the people around them.

1800 858 858

Website · 24 hours, every day

Relationships and family

Support when financial pressure creates conflict, stress or difficult conversations at home.

Relationships Australia

Relationship and family counselling, including money conflict.

Individuals, couples and families.

1300 364 277

Website · Varies by state - see their website

1800RESPECT

Counselling for domestic, family and sexual violence, including financial abuse.

Anyone affected, and people supporting them.

1800 737 732

Website · 24 hours, every day

Housing and crisis

Help when money problems put housing, food, safety or other essentials at risk.

Ask Izzy

Finds nearby housing, food, financial help and other essentials.

Anyone in Australia. Free and can be used anonymously.

Website · Online, any time

Other specialist support

Services for circumstances that need more specific help.

Kids Helpline

Free confidential counselling for young people.

Anyone aged 5 to 25.

1800 55 1800

Website · 24 hours, every day

MensLine Australia

Counselling for men on relationships, family and emotional wellbeing.

Men across Australia.

1300 78 99 78

Website · 24 hours, every day

You decide if you want help. You choose who you contact.

You choose what happens next - at your own pace.